About Us

Privacy Policy

Back on Track Foundation Privacy Policy

Effective Date: 1 January 2024

The Back on Track Foundation (BOTF) is committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and other relevant state and national privacy laws.

1. Information Collection and Use

By providing personal information to BOTF, you consent to the collection, use, and disclosure of that information in accordance with this privacy policy and any other agreements that may apply.

BOTF collects and uses personal information for the following purposes:

  • Communicating with donors, supporters, employees, and volunteers, including sending updates and information via phone, post, email, or other electronic means.
  • Processing payments, distributing publications, conducting fundraising events, and raising awareness about our activities and mission.
  • Managing general business activities, including interactions with contractors and service providers, billing, administration, and assessing the effectiveness of our fundraising efforts.
  • Personalising user experience by aggregating information to understand how our users engage with our services and resources.

We may send periodic emails to our database to keep you informed about our activities and updates.

2. Information Sharing

BOTF will only share your personal information with other organisations when necessary to provide you with requested services or when required or authorised by law. We do not sell or trade your personal information to third parties.

3. Data Protection

We take appropriate measures to protect your personal information from unauthorised access. This includes using firewalls, secure passwords, and other security processes to safeguard your data.

4. Non-Personal Identification Information

We may collect non-personal identification information about users when they interact with our website. This may include browser type, operating system, and other technical details about how users connect to our site.

5. Cookies

Our website may use cookies to enhance user experience. Cookies are placed on your hard drive for record-keeping and tracking purposes. You can set your web browser to refuse cookies or alert you when cookies are sent. Note that some parts of our website may not function properly if cookies are disabled.

6. Facebook Custom Audiences

If we use Facebook’s custom audiences feature, your data will be hashed locally before being uploaded to Facebook. This hashed data is used to create custom audiences for targeted advertising. We ensure compliance with applicable laws and Facebook’s terms regarding the use of hashed data. Facebook will not share this data with third parties or use it for other purposes without your consent.

7. Data Security

We adopt robust data collection, storage, and processing practices to protect against unauthorised access, alteration, or disclosure of your personal information.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

BOTF reserves the right to update this privacy policy at any time. We will update the effective date at the top of this policy when changes are made. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Acceptance of Terms

By using our website, you accept this privacy policy. If you do not agree with this policy, please refrain from using our site. Continued use of our site following any changes to this policy will be deemed as acceptance of those changes.

For any questions or concerns about this privacy policy, please contact us at [email protected]